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If you're new to the idea of playing online then it's natural to have some questions. Below we give you quick answers to the questions we get most frequently asked about online gambling in Australia and New Zealand.
For questions about pokies and how they work check out our Pokies FAQ which covers all of the most common game specific related questions.
- Can I play for free?
- Is online gambling legal in New Zealand?
- Can I play in New Zealand Dollars?
- Is it safe to us my credit card at online casinos?
- How do I get my winnings?
- Are the sign-up bonuses a good deal?
- Can I claim the same bonus more than once?
- How are the online casinos regulated?
- How old do I have to be to play?
- Can I play on my mobile or tablet?
- Can I use Pay Pal to deposit at casinos?
- How do I know that the games are fair?
- Do I have to download software to play?
Can I play for free?
Absolutely, you can play almost all of the games reviews at OnlinePokies.com for free. Simply find a game you like the look of, choose a casino at the bottom of the review and you can play for free.
Is online gambling legal in New Zealand?
The laws in New Zealand are very similar to those in Australia. There are no laws prohibiting players from New Zealand enjoying online gambling.
Can I play in New Zealand Dollars?
Not all casinos offer play in NZD. We suggest browsing our casino reviews as each review lists the currencies that you can play in.
Is it safe to use my credit card at online casinos?
Yes, all of the casinos that we list use the latest encryption and security technologies. These security measures are the same as used by major banks and reputable online shopping websites.
How do I get my winnings?
Winnings are generally paid via the method you used to deposit. For bigger wins you can get the money transferred straight to your Australian or New Zealand bank account. For more details see our Casino Banking section.
Are the sign-up bonuses a good deal?
In our opinion the sign-up bonuses are a great way to try out the casinos with a bit of extra cash. Of course the bonus money comes with terms and conditions so you need to make sure you read them to avoid any problems.
Can I claim the same bonus more than once?
No, unless stated any sign-up bonus can only be claimed once per household. Opening multiple accounts to claim free money is strictly prohibited.
How are the online casinos regulated?
All of the casinos we list are legally licensed and regulated by one of the major offshore gaming jurisdictions. These include the UK Gambling Commission and the Malta Gaming Authority.
How old do I have to be to play?
You have to be 18 years or older to play at online casinos. Your ID will be checked so do not attempt to play if you're under the age of 18.
Can I play on my mobile or tablet?
Yes, almost all of the online casino have some sort of mobile platform. The amount of games is still less compared to desktop but there is a good range of pokies. See our Mobile Pokies section for more details.
Can I use Pay Pal to deposit at casinos?
At the moment Pay Pal is not accepted at online casinos. There are alternative e-wallets that you can use such as Neteller. For more details see our Casino Banking section.
How do I know if the games are fair?
All of the casino we list use software from major online casino software companies who regularly have their games and RNG audited by a independent third party company such as iTechLabs or eCOGRA.
Do I have to download software to play?
Most casinos offer both a free download and an instant play version which does not require anything to be downloaded on to your computer.
My question wasn't answered above
If you have a question that was not answered or want to discuss any of the answers please feel free to Contact Us and we will be happy to assist you.